We want you to be completely happy with your order but we understand that sometimes you might need some assistance.

On receipt of your delivery

We’d always ask you to check your order on arrival and inform us immediately if there are any discrepancies. If items have arrived damaged please photograph the item and packaging and retain the packaging until you’ve heard from us.

On installation of equipment

Our support team are available for any queries related to the hardware you’ve purchased. Please contact us detailing your order number, some information about the issue and the serial number of the product.

Warranty Claims

Details of the warranty on your order is supplied on your invoice. If you have any hardware faults during this period please get in touch and our support team will work with you to diagnose the problem and arrange replacement parts where required.

Customer Support Contact

Email – [email protected]

Phone - +44 (0) 1556 610167

Or speak to us via LiveChat