By Andrew Roberts – Senior Sales Account Manager
Working in this sector, over the years, I've had the privilege of witnessing the transformative power of refurbished IT equipment, particularly within the education sector.
But still, some myths persist - not just in education - about the quality, scope and reliability of refurbished tech. Allow me to bust those myths:
Refurbished IT equipment just isn’t as good as new.
For many, cheaper is hardwired (excuse the pun) to mean inferior, but at ETB that couldn’t be further from the truth. We take immense pride in our rigorous refurbishment process. Every piece of hardware that passes through our doors undergoes meticulous testing and inspection to ensure it meets and often exceeds industry standards.
Manufacturer warranties are more robust if something does go wrong.
I've seen firsthand how refurbished servers, networking equipment and devices perform just as reliably as their new counterparts, if not better. And yes, for less. But for peace of mind, we offer robust warranties on all orders, and the majority of our product range comes with a 3-year return to base warranty as standard. We also offer on-site warranties for that extra peace of mind.
Refurbished to a factory-new standard and protected by a 3-year warranty, a second-user server offers almost exactly the same performance, reliability and configuration as you would get from the OEM direct – but allowing you to free up budget that can be spent on other things.
The experience when buying refurbished tech just isn’t as slick.
We make our whole buying process as pain-free as possible – in fact, customers often highlight our purchasing and shipping process specifically in our positive Trustpilot reviews as something which sets ETB apart.
We have a huge selection of stock based at our on-site warehouse, and if it’s online on our website, it’s in stock. Ordering from us means you’ll get your order picked, packaged securely, and shipped, often on the same day. Before it leaves us, it’ll have been checked by at least of our qualified engineers to ensure everything is as it should be.
And we won’t just disappear when the transaction is done - we’ll be on hand to make sure that what you’ve bought is exactly what you need. There’s always a real person at the end of the phone if you need to call us - and yes, that really is one of us you’re talking to on live chat!
Upgrades and spares are harder to find for refurbished servers.
Quite the opposite. Spare parts and upgrades are usually more available and more cost-effective than new. In-fact they can often be a customer’s first experience of buying refurb
But manufacturers offer credit for education customers…
So do we!