International Women’s Day: a conversation with some of the women of ETB
The ETB difference: sales
By Peter Miller, ETB’s Sales Manager On my very first day at ETB, five years ago, it was clear to me right away that this company genuinely cares about customer service excellence. Poor customer service, or poor customer experiences have always been a bugbear of mine. So many companies talk about it, but very few actually live it. I’ve had various roles in my 15-years in the refurbished IT sector, and in every one of them, providing excellent customer experiences has been a top priority. The sales team here at ETB is 11-strong, split into online and offline sales, with some support roles too. Some of the team are very long-serving, and others have been here less than a year, so we have a great mix of established knowledge and fresh ideas.
Is newest always best?
The pace of change in tech is something which seems to get faster each year. The advancement and capabilities of all aspects of tech is nothing short of magnificent.
However, when you are in the market to build or upgrade any element of your IT infrastructure, the level of choice that this rapid evolution brings can be overwhelming.
The ETB difference: shipping
Sam Whitelaw, ETB’s Warehouse Manager
I came to ETB straight after leaving university and I’ve been here for nine years now. After starting in an entry level position in the warehouse team, I then became a team leader before being promoted to warehouse manager a few months ago.
There are 13 of us in my team, and a large part of our responsibility is preparing products for shipping, although we also receive incoming goods, before putting them away, and co-ordinate stock.