COVID-19 ETB Operations Update
We continue to operate at full capacity during the ongoing COVID-19 outbreak and we have taken steps to follow UK Government guidelines, and help combat the spread of the virus.
Lead times for orders are as normal and your account manager will keep you updated on any changes.
Currently we have no shipping restrictions. If the situation changes, we will update you with relevant information here.
You can check latest information from Fedex HERE
ETB Technologies use a courier delivery service for UK and international parcels, and a pallet courier service for large and heavy items.
Our shipping costs are clearly shown in the shopping basket prior to checkout.
UK Orders placed before 2pm and that require no pre-shipping configuration are usually delivered the next working day (Monday to Friday excluding UK Bank Holidays), orders that require pre-shipping build and configuration such as Servers and Storage Arrays can take an extra 24hrs.
Our standard UK delivery is via Fedex on a "Next Business Day" Service (goods shipped on Friday are delivered on the following Monday)
Europe & Worldwide is via Fedex and varies by country, please contact us if you require an estimate of shipping times.
- We make every effort to ensure that goods are delivered on time, however we cannot be held responsible for delays that are out with our control.
- Deliveries to Northern Ireland, Off-shore Islands and some parts of northern Scotland may take longer to arrive than mainland UK.
- We deliver to a large number of countries throughout the world using the same courier services. Overseas deliveries may be subject to local import taxes or duties, which the customer shall be liable for.
- If you have any special requests regarding deliveries then please contact us at firstname.lastname@example.org and will do our utmost to meet your requests.