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At ETB Technologies we are committed to giving you the very best value for money on a huge range of IT equipment. In the unlikely event that you find the same product on sale in the UK at a lower price, we will match it.
At ETB we’re confident in our testing procedures and the quality of the items we sell. For this reason we offer robust warranties on all orders. Everything apart from batteries and some clearance items are supplied with a minimum of 1-year warranty included, however the majority of our product range comes with a 3-year standard warranty.
We also offer the opportunity for you to upgrade your warranty to include onsite technical support.
UK next day delivery as standard and worldwide shipping available. Orders placed before 2pm which require no configuration will ship that day. For items requiring configuration or additional testing please allow an extra 24 hours. All orders are sent on fully tracked services and our team will keep you updated on the progress of your order.
| Next Business Day | Orders placed before 2pm will be shipped on a next business day service with a courier. You will receive tracking information via email. |
| Next Business Day - Timed Service | You can upgrade to a timed service for an additional charge. Please contact us for details. |
| Saturday service | For orders placed before 2pm on a Friday you can upgrade to a Saturday delivery service for an additional charge. Please contact us for details. |
| Pallet Freight | Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements. |
| Delivery Costs | UK delivery starts from £7. The exact delivery cost will be calculated during checkout based on the size and weight of your order. |
| Configured Orders | Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed. |
| Restrictions | Next day delivery cannot be guaranteed to Northern Ireland, offshore islands and some parts of Northern Scotland. |
| International Economy Service | Our best value shipping service is with FedEx or DHL on an economy service. This is fully tracked. Orders placed before 2pm UK time will be shipped that day |
| International Priority Service | Our fastest shipping option is a priority service with DHL or FedEx, you can upgrade to this for an additional charge. Please contact us for details. |
| Pallet Freight | Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements. |
| Delivery Costs | EU delivery starts from €19. The exact delivery cost will be calculated during checkout based on the size and weight of your order. |
| Configured Orders | Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed. |
| Customs | Since 1st January 2021 EU customers will no longer be charged UK VAT by ETB instead local VAT will be collected by the courier on behalf the relevant authorities in your country. There will also be a small customs processing fee payable to the courier upon delivery of your order. Our standard shipping terms are DAP, our team are able to advise on this if required. If you have an EORI number please supply that at point of order to assist with customs processing. There are no duties applicable to products purchased from ETB. |
| International Economy Service | Our best value shipping service is with FedEx or DHL on an economy service. This is fully tracked. Orders placed before 2pm UK time will be shipped that day. |
| International Priority Service | Our fastest shipping option is a priority service with DHL or FedEx, you can upgrade to this for an additional charge. Please contact us for details |
| Pallet Freight | Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements. |
| Delivery Costs | US delivery starts from $31. The exact delivery cost will be calculated during checkout based on the size and weight of your order. |
| Configured Orders | Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed. |
| Customs | If you have an EIN/SSN number please supply that at point of order to assist with customs processing. We will issue all of the customs paperwork for imports to the USA, our standard shipping terms are DAP. You may be contacted by the courier for clearance instructions or payment of customs fees before delivery. |
| International Economy Service | Our best value shipping service is with FedEx or DHL on an economy service. This is fully tracked. Orders placed before 2pm UK time will be shipped that day. |
| International Priority Service | Our fastest shipping option is a priority service with DHL or FedEx, you can upgrade to this for an additional charge. Please contact us for details. |
| Pallet Freight | Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements. |
| Delivery Costs | The exact delivery cost will be calculated during checkout based on the size and weight of your order. |
| Configured Orders | Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed. |
| Customs | We ship worldwide and will issue all of the customs paperwork for imports to your country. Our standard shipping terms are DAP. You may be contacted by the courier for clearance instructions or payment of customs fees before delivery. |
ETB Technologies uses a courier service for UK and international parcels and a pallet courier service for large and heavy items. Our team will be happy to give further advise on our shipping services on request.
We make every effort to ensure that goods are delivered on time, however cannot be held responsible for delays in shipping.
If you would like to arrange collection of your order with your own courier service please contact us before placing your order.
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