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Reviews

Price Match Promise

At ETB Technologies we are committed to giving you the very best value for money on a huge range of IT equipment. In the unlikely event that you find the same product on sale in the UK at a lower price, we will match it.

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Warranty

At ETB we’re confident in our testing procedures and the quality of the items we sell. For this reason we offer robust warranties on all orders. Everything apart from batteries and some clearance items are supplied with a minimum of 1-year warranty included, however the majority of our product range comes with a 3-year standard warranty.
We also offer the opportunity for you to upgrade your warranty to include onsite technical support.

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Delivery

UK next day delivery as standard and worldwide shipping available. Orders placed before 2pm which require no configuration will ship that day. For items requiring configuration or additional testing please allow an extra 24 hours. All orders are sent on fully tracked services and our team will keep you updated on the progress of your order.

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Delivery Information

Delivery to:
Next Business Day Orders placed before 2pm will be shipped on a next business day service with FedEx.
Next Business Day - Timed Service You can upgrade to a timed service and select a pre 10.30am or pre noon delivery option.
Saturday service For orders placed before 2pm on Friday choose to upgrade to a Saturday delivery service.
Pallet Freight Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements.
Delivery Costs UK delivery starts from £7. The exact delivery cost will be calculated during checkout based on the size and weight of your order.
Configured Orders Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed.
COVID-19 You can continue to access ETB as normal during the ongoing COVID-19 outbreak with lead times and deliveries unaffected. We are following UK Government guidelines to protect our staff and customers.
Restrictions Next day delivery cannot be guaranteed to Northern Ireland, offshore islands and some parts of Northern Scotland.
FedEx International Priority Service Orders placed before 2pm will be shipped that day. Select International Priority for our fastest shipping option.
FedEx International Economy Service Our best value shipping service is with FedEx International Economy. Fully tracked.
Pallet Freight Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements.
Delivery Costs EU delivery starts from €19. The exact delivery cost will be calculated during checkout based on the size and weight of your order.
Configured Orders Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed.
COVID-19 You can continue to access ETB as normal during the ongoing COVID-19 outbreak with lead times and deliveries unaffected. We are following UK Government guidelines to protect our staff and customers.
Customs Since 1st January 2021 all EU orders require additional customs paperwork for transit from the UK to EU. If you have an EORI number please supply that at the point of order. Local VAT and any customs fees will be applied to your order at the point of import and you will be asked to pay this before delivery.
FedEx International Priority Service Orders placed before 2pm will be shipped that day. Select International Priority for our fastest shipping option.
FedEx International Economy Service Our best value shipping service is with FedEx International Economy. Fully tracked.
Pallet Freight Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements.
Delivery Costs US delivery starts from $31. The exact delivery cost will be calculated during checkout based on the size and weight of your order.
Configured Orders Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed.
COVID-19 You can continue to access ETB as normal during the ongoing COVID-19 outbreak with lead times and deliveries unaffected. We are following UK Government guidelines to protect our staff and customers.
Customs If you have an EIN/SSN please supply this at the point of order. We will issue all the customs paperwork for import to the USA. You may be contacted by FedEx for clearance instructions or payment of customs fees before delivery.
FedEx International Priority Service Orders placed before 2pm will be shipped that day. Select International Priority for our fastest shipping option.
FedEx International Economy Service Our best value shipping service is with FedEx International Economy. Fully tracked.
Pallet Freight Larger orders may need to be shipped as pallet freight. Our team will contact you to discuss delivery arrangements.
Delivery Costs The exact delivery cost will be calculated during checkout based on the size and weight of your order.
Configured Orders Any items which are being configured to order require an extra 24 hours to build and test prior to shipping. You will receive an update once your order is confirmed.
COVID-19 You can continue to access ETB as normal during the ongoing COVID-19 outbreak with lead times and deliveries unaffected. We are following UK Government guidelines to protect our staff and customers.
Customs We ship all over the world and can supply customs paperwork to suit each Government's import requirements. Please contact us for an estimate of shipping times if required.

Additional Delivery information

ETB Technologies use a courier delivery service for UK and international parcels, and a pallet courier service for large and heavy items.

Our shipping costs are clearly shown in the shopping basket prior to checkout.

UK Orders placed before 2pm and that require no pre-shipping configuration are usually delivered the next working day (Monday to Friday excluding UK Bank Holidays), orders that require pre-shipping build and configuration such as Servers and Storage Arrays can take an extra 24hrs.

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Our standard UK delivery is via Fedex on a “Next Business Day” Service (goods shipped on Friday are delivered on the following Monday) Europe & Worldwide is via Fedex and varies by country, please contact us if you require an estimate of shipping times.

We make every effort to ensure that goods are delivered on time, however we cannot be held responsible for delays that are out with our control.

Deliveries to Northern Ireland, Off-shore Islands and some parts of northern Scotland may take longer to arrive than mainland UK.
We deliver to a large number of countries throughout the world using the same courier services. Overseas deliveries may be subject to local import taxes or duties, which the customer shall be liable for.
If you have any special requests regarding deliveries then please contact us at [email protected] and will do our utmost to meet your requests.

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