ETB Technologies Careers
Join the ETB Family
Since we started in 2001 with only two members of staff ETB has grown each year and now employees over fifty people from our office and warehouse base in Dalbeattie, South West Scotland. Our friendly team are all passionate about providing great quality products backed up by excellent technical support and service. Details of any current vacancies will be listed below.
IT Engineering Operative
We are looking for someone with a basic knowledge of IT hardware; specifically, servers, network switches, storage arrays and HDD/SSD; that has the capability to develop into a Systems Engineer. This is a role within a busy site with a lot of responsibility.
- Required Skills
- • Knowledge of IT components
- • Accuracy and attention to detail
- • Methodical approach to workload
- • Good communication skills
- • Ability to work collaboratively or individually
- Desirable Skills
- • A recognised certification in Information Technology such as CompTIA A+ or equivalent a distinct advantage, although training will be given
- • Previous experience in an enterprise level IT role desirable
- • Experience using Microsoft Outlook, Excel, Teams
- Key Responsibilities
- • Process, test, and record equipment accurately
- • Build and configure IT equipment to customer specification and test accordingly
- • Liaise with Warehouse & Shipping teams to ensure the continual flow of materials to and from the Engineering department
- • £19,344 per annum salary
- • Pension scheme
- • 28 days holiday
- • Free refreshments
To apply please send your CV and a covering letter stating your experience and suitability for the role.Apply Here
Meet The Team
Find out a bit more about what it is like to work here from a few of our colleagues:
Danielle has been with ETB since 2015 and is part of the finance team. Her role involves ensuring all payments in are reconciled and that customer accounts are kept up to date. The finance team need to liaise with many other departments to ensure that payment processing does not delay any orders in or out.
Danielle said, “I like that every day is different in my job and enjoy feeling like part of a team.”
Sales Account Manager
One of our longest serving team members, Mark started with ETB in 2005. As a sales account manager he is responsible to dealing with customer sales enquiries and ensuring that we are providing the best solutions for every enquiry. This can range from helping a customer buy a compatible hard drive for their home set up to configuring multiple servers for international businesses.
Mark said, “There is a great atmosphere in the office, we have good banter and every customer request is different which keeps us on our toes. I think the quality of hardware we supply is second to none and we have a really knowledgeable sales team which keeps our customers coming back.”
Warehouse & Shipping Team Leader
Sam started at ETB in 2013 as part of our warehouse and shipping team and has recently been promoted to Team Leader. Sam is involved in all aspects of shipping including dispatching orders to customers, arranging collections, and dealing with inbound goods. He works closely with sales and purchasing to ensure goods move in and out of the warehouse efficiently.
Sam said, “I enjoy the fact that everyone works really hard at ETB but it’s done in a very relaxed environment which makes everyone comfortable to share ideas and ask for help when needed. I think our attention to detail when shipping products really enhances the customer experience.”
Tony joined us in 2014 and looks after the technical side of our ecommerce website. He is closely involved in designing, developing and testing updates & features to the site as well as creating reports and analysing data. Tony also assists with our social media pages and email marketing making sure our branding is applied consistently across all media.
Tony said, “I like the friendly atmosphere at ETB amongst the staff, everyone works well together to get things done. I think customers like us for our fantastic customer service and ability to get products to them incredibly quickly.”