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Brexit Update

The UK officially left the European Union on January 31st 2020 with a transition period lasting until December 31st 2020. From January 1st 2021 there will be some changes to shipping and billing on orders from the European Union.

Orders From January 1st 2021

Orders placed by our EU customers from 1st January 2021 will no longer be charged UK VAT. This will be reflected on website orders at the checkout stage and for orders placed via our sales team. This applies to business and individual purchasers.

We will continue to ship orders as normal via our courier partners on DAP (Delivered at Place) terms. Once your order has been dispatched you will be contacted by the courier to collect the relevant VAT charges and import rates that apply to your country. VAT registered businesses can still reclaim VAT from their own local authority.

Customers will be responsible for paying any duty or taxes that may be incurred at the point of import.

At ETB we are committed to continuing to provide the best possible service for our customers in Europe. We are prepared for this change in invoicing and shipping and aim to ensure a smooth transition for all orders from 2021.

EORI Numbers

From the 1st January 2021 all EU customers will require an EORI to import goods purchased from the UK. This rule is for businesses and individuals alike.

What is an EORI number?

It is used by customs and other authorities to monitor and track shipments coming into and out of the European Union
Customer should apply online to their local tax authority to obtain this number. Placing an order without first obtaining your EORI number could result in a shipping delay.